Contact

📞 Contact Us Policy – Shift Style Mart

At Shift Style Mart, we value open communication with our customers, partners, and community. This policy outlines how you can reach us, what to expect when you do, and how we handle your inquiries.

1. Purpose

  • To provide clear channels for customers to contact us.
  • To ensure timely, respectful, and helpful responses.
  • To maintain transparency in how we handle inquiries, feedback, and complaints.

2. Contact Channels

You can reach us through the following official channels:

  • Email: support@shiftstylemart.com
  • Phone: +91-8848771158 (Mon–Sat, 10 AM – 7 PM IST)
  • WhatsApp Business: +91-8891451158 (Quick queries & updates)
  • Social Media:
    • Instagram: @shiftstylemart
    • Facebook: Shift Style Mart Official

3. Response Time

  • Emails: Within 24–48 business hours.
  • Phone/WhatsApp: Same day during business hours.
  • Social Media Messages: Within 48 hours.
  • Complaints/Returns: Acknowledged within 48 hours, resolved within 7 business days.

4. Customer Commitments

When you contact us, we commit to:

  • Listening carefully to your query or concern.
  • Providing clear, accurate, and respectful responses.
  • Protecting your personal information in line with our Privacy Policy.
  • Offering solutions or alternatives when possible.

5. Limitations

  • We cannot respond to inquiries outside official channels.
  • Anonymous or abusive messages may not receive a reply.
  • Technical queries may require additional time for resolution.

6. Feedback & Improvements

We welcome suggestions to improve our products, services, and communication. Feedback can be sent via email or our website form.

7. Policy Updates

This Contact Us Policy may be updated periodically to reflect new communication channels or business needs. The latest version will always be available on our website.